CONSULTING 101: How to handle difficult client questions and situations | CLIENT FACING SKILLS

So you’re a new consultant or you’re interested in consulting and not sure how to handle difficult client questions and situations. What should you be doing? What do you do if you don’t know the answer? I share methods and strategies that my colleagues have used to make sure you can still uphold professionalism while maintaining the trust with your clients!

It’s very important to to sharpen these skills because client facing skills are so important, much more than your actual business and technical acumen because if the client doesn’t like or trust you, there’s nothing you can show them!