CONSULTING 101: How to handle difficult client questions and situations | CLIENT FACING SKILLS

So you’re a new consultant or you’re interested in consulting and not sure how to handle difficult client questions and situations. What should you be doing? What do you do if you don’t know the answer? I share methods and strategies that my colleagues have used to make sure you can still uphold professionalism while maintaining the trust with your clients!

It’s very important to to sharpen these skills because client facing skills are so important, much more than your actual business and technical acumen because if the client doesn’t like or trust you, there’s nothing you can show them!



I often get the questions on what exactly do technology consultants do on a day to day basis, and while that is a very difficult question to answer, and if you ask any consultant, they’re going to say “it depends.” I remember being a college student getting that same answer in all my informational interviews, but now that I’m actually IN the field, I have a clear image of what is out there and finally found a way to break it all down in a digestible format for you!

In this video, I go over the type of work and the type of projects you may expect as a technology consultant. As I only do software implementations, I’ve also asked other technology consultants and their experiences, so this should be a pretty comprehensive video on what kind of work you can expect to do!

My channel focuses on professional development but I also highlight my experience, lifestyle, and insights into a career in technology consulting in hopes to encourage more women to consider this amazing career – especially in STEM!

Any questions at all about the information I provided or about Accenture or technology consulting, please let me know!


I am finally releasing video on why YOU should consider becoming a technology consultant! I am currently a technology consultant at Accenture in NYC for about two years now, and SO MANY ask what exactly do I do and if tech consulting (or consulting) is a good path for them. Even my parents still ask me to this day, so I’m literally sending them this video! This video will go over what exactly is tech consulting, why companies need tech consultants (this question baffles my parents), skills needed, and pros and cons. It’s a long video, but I go in depth so it should answer all your questions!

If you have any further questions or you’re interested in tech consulting or Accenture, please let me know! In addition, my channel caters mostly to college students and young adults in their 20s that focus on professional development, personal development, consulting, personal finance and NYC lifestyle, so if you’re interested in this, please consider subscribing!